Experience the difference...

A Truly Exceptional Realtor Experience – Donna Went Above and Beyond

Having moved and sold homes in the past, I’ve worked with several realtors over the years—but none have come close to the level of care, professionalism, and dedication that Donna provided during the sale of my late mother’s home, where I served as executor.

From the very beginning, Donna exceeded every expectation I had. She was incredibly patient, transparent, and always available—whether by phone or text, she responded immediately and never left me waiting. Her communication style was reassuring and consistent, which made a difficult and emotional process feel manageable and supported.

What truly set Donna apart was her unmatched level of realtor care. She never over-leveraged herself with too many clients, which meant I always felt like a priority. Donna took full control of the process, employing her team to handle everything—from decluttering, cleaning, painting, and repairs, to donating items to Goodwill, recycling, and even hauling things to the dump. She went the extra mile by listing household items online for sale, something I’ve never seen another realtor offer.

And the results speak for themselves: Donna got our home sold within just 2 days of listing, at 98% of the asking price. This was especially impressive considering another home with the exact same layout on the same street had been sitting on the market for months. Donna’s strategic approach and attention to detail ensured our home stood out—and sold quickly and for significantly more.

I’ve dealt with other realtors in the past, and I can say without hesitation that Donna wholeheartedly blows them out of the water. Her dedication, professionalism, and personal touch make her an absolute standout in her field.

If you’re looking for a realtor who will treat your home sale with care, urgency, and excellence, I highly recommend Donna. She’s simply the best

Donna is absolutely incredible! From the very first meeting, she made us feel like family. She truly cares about your needs and wants, listens carefully, and works tirelessly to find you the perfect home. Her dedication, warmth, and professionalism made the entire process stress-free and enjoyable. We felt supported every step of the way and knew she had our best interests at heart. If you’re looking for someone who will go above and beyond for you, we cannot recommend Donna enough.

Donna is the best agent I have ever worked with. She loves her job, and her passion shows! She really goes above and beyond when preparing your home. From staging with the perfect touches to helping me, as the seller, feel good about my sale and being with us every step of the way, right into our next home purchase! Highly recommend!

We would like to publicly thank Donna Doouss from Royal Lepage Royal City Realty for all that she has done for us. We have bought and sold five homes with Donna's assistance, and if you're thinking of doing the same, Donna is your agent of choice.
Donna is approachable, friendly, and hard-working. She will try and learn as much as she can about you and your home, whether you're buying or selling. She has an eye for staging and will prepare your home to look its best for photos and to make that "great first impression." She will then prepare a short video clip to give potential buyers an initial walk through, highlighting all the positives of your home. Donna is also well versed in all current media outlets and will get your listing out there. Whether you're buying or selling, Donna and her negotiating and communication skills are second to none.
As we mentioned, we have had many real estate dealings with Donna Doouss and would definitely recommend her to represent you. She will not disappoint!

First, let me mention that I am a particularly difficult client. We interviewed numerous real estate agents after the first agent we decided on wasted a year of our time with no potential buyers to show for it. Then along came Ms. Donna Doouss, bright, bubbly and looking pretty young. So I’m wondering if she is experienced enough to successfully list and sell our unique home. We ask her to do a comp for pricing and not only does she do an excellent job of it, she explains her rationale which is clearly detailed, insightful and spot on. We go forward with Ms. Doouss and I fight her every step of the way, from pricing to marketing to staging, you name it. She remains professional, focused, detail oriented, personable and of good cheer. I eventually trust her good judgement and follow her advice. She does an exceptional job of staging as well as a catered open house for realtors. Our home sells in record time . We then engage her to find a new home for us. We drag her around Ontario looking for the perfect spot. Throughout this entire process she remains available, provides clarity to convoluted real estate contract verbiage, incredible insight into every aspect of the selling and buying of real estate that is important to her clients. She stays on top of every detail. It is difficult for me to find fault with anything that she provided to us. True story – During this timeframe, I had a heart attack, wound up at the hospital and couldn’t contact my partner. Guess who came and took me home from the hospital. Yes, Ms. Donna Doouss. Talk about going above and beyond the call of duty….and this for someone who gave her nothing but aggravation. This woman knows her stuff and she is there for you every step of the way. You will not find a more competent, personable and knowledgeable real estate agent. She is worth every penny of her fee. We have referred her to numerous friends who were in need of a real estate agent and they have all been satisfied with her services. Do yourself a favor and call her.

Donna has been our broker for a number of years thru a few sells and buys. Very professional,trustworthy and determined. Her advertising techniques
are very unique!! We had great success every time!!
Would recommend 💯

Donna is absolutely amazing! She is so kind & caring & made us feel very comfortable when selling our home!! I would 100% recommended her!!!

1000% I would recommend Donna as your realtor. She is kind and patient with new homebuyers and respects your budget. She also shares her renovation experience to help you visualize the places you’re looking at. So sweet and bubbly she is always positive and an absolute joy to work with.

Donna helped me find my sweet little house in the perfect neighbourhood for me. She gave me excellent advice, and took care of me all along the way from start to finish (including kind touches like bringing me a delicious vegan lunch on the day of my furniture delivery, and so many more thoughtful gestures). She helped me navigate a buy in the middle of a pandemic by myself, answered all my 100s of questions explaining each step of the way.

I 100% recommend having her help you find the perfect fit for you.

If she didn't have the information - she got the info.  When she said she was going to do something - she did it. She stayed optimistic and confident through the whole process. 

Donna was amazing.  We will definitely be contacting her for any future real estate endeavours. 

Donna was fair and considerate, she was very helpful with a great sense of humour.  She went out of her way to help me. 

Donna is experienced and professional with a great sense of humour!

We loved Donna!  She was so helpful and kind and even stayed at our house until midnight to help us clean and pack.  I've never had such a wonderful real estate agent. 

Donna was awesome in every stage of selling and buying my houses.  She was very easy to deal with. 

Donna really impressed us by making us feel like we were top priority. With the Toronto condo market flourishing we had to be quick to view the properties, despite this she was very patient as it took several trips to Toronto before we could decide on a condo that would fit all our needs. 

Donna was cheerful, pleasant, professional, knowledgeable, flexible and understanding of how stressful selling can be.  She made it easier for us, considering our work schedule, lifestyle and pets.  Thank you. 

Donna was very helpful and knowledgeable and most importantly listened to and cared for what we had to say. 

Donna was extremely helpful, very courteous and gave good advise at every step in purchasing our home. She is also very professional and does her job very well. 

Donna is knowledgeable, helpful, friendly and in tune with your real estate needs. Whether you are a first time buyer, moving to a larger property, or downsizing, Donna is the best real estate agent to help you make the most important move of your life for all the stages of your life.

Donna is by far the the most professional and personable Real Estate Agent we have ever worked with. Donna exceeded my expectations. Every time I think that she couldn't do better she does and totally delivers beyond what I expected. She gives 150% and is totally customer focused. 

Donna is very professional, dedicated, caring & knowledgeable. I would not hesitate to use/recommend Donna again.

I liked Donna when we met her.  I really liked the communication. Donna was great.

We felt comfortable and at ease with Donna.  She was very honest, knowledgable and available all hours during our listing time and easy to communicate with. She made us feel very comfortable and at ease.

Donna was the greatest, such an easy person to get along with, we have become friends!

Donna made you feel like an "old friend".  She made you feel that she knew what you needed from "way back".